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How mpoatm slot Handles Your Personal Data

At mpoatm slot, every account you open comes with a clear commitment: your personal data and transaction records — whether you deposit via DANA, OVO, GoPay or QRIS…

Data Collected Only As NeededDANA, OVO, GoPay & QRIS Transactions ProtectedYour Right to Access & DeleteNo Third-Party Sale of Your DataRetention Periods Clearly Stated
mpoatm slot How mpoatm slot Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the personal data we hold on your account, request a correction, or ask us to delete specific records, our privacy support team is available seven days a week from 08.00 to 23.00 WIB. Our team in Jakarta handles data requests within three working days. Reach us through any of the channels below and quote your registered account email so we can locate your record immediately.

Team online

Live Chat — Data Requests

Open the live chat widget inside your logged-in account dashboard and select 'Privacy & Data' from the topic menu. Agents are available 08.00–23.00 WIB, seven days a week, and can pull your data record in real time during the session.

Email — Privacy Team

Send your written request to our dedicated privacy address listed in your account settings under 'Contact Us'. Include your registered email and the specific data category you are asking about. We respond within three working days and confirm receipt immediately.

In-Account Data Centre

Log in, navigate to Account Settings, then select 'My Data'. From there you can download a copy of your profile data, review stored payment references such as your QRIS or DANA wallet alias, and submit a deletion request without contacting support directly.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

Our data-handling practices are built around the principle that you should always know what we hold and why we hold it.

Minimal Collection

We collect only the data fields required to operate your account and process transactions. We do not ask for identity documents beyond what Indonesian account-verification rules require, and we never request data unrelated to your activity on our platform.

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS wallet references are stored in an isolated payment-data environment, separate from your game history and session logs. No single internal system has access to both sets of data simultaneously, reducing the risk of a combined data exposure.

Cookie Transparency

We use session cookies to keep you logged in and security cookies to detect unusual login patterns. We do not use third-party advertising cookies. You can review and clear our cookies at any time through your browser settings or the cookie preference panel in your account.

Account Security Controls

Two-step login verification is available on all accounts and can be activated from Account Settings in under two minutes. When we detect a login from an unrecognised device, we freeze the session and send a verification link to your registered email before access is restored.

Data Retention Schedule

Active account data is kept for the duration of your account and up to 12 months after closure for reconciliation purposes. Payment transaction logs are retained for the period required under Indonesian financial regulations, after which they are permanently deleted from our systems.

Your Right to Correct or Delete

You may request a correction to any inaccurate profile field or ask us to delete your data at any time. Deletion requests that do not conflict with active regulatory-retention obligations are fulfilled within seven working days, and we confirm completion by email to your registered address.

Your Questions About Our Privacy Policy Answered

The questions below reflect what people actually ask us about data privacy at mpoatm slot. If your question is not listed here, use the live chat or email path described in the support section above — our privacy team responds within three working days and will quote this policy directly when explaining our position.

We collect your name, email address, date of birth and phone number during registration. Once you add a payment method, we also record the wallet alias or bank account reference you use for DANA, OVO, GoPay or QRIS deposits. We collect no additional data unless you contact support or request account verification.

We do not sell your personal data to any third party. We share data only with payment processors required to complete your DANA, OVO, GoPay or QRIS transaction, and with fraud-detection services operating under strict data-processing agreements. No marketing partner or advertiser receives your personal information.

We retain your profile data for up to 12 months after account closure for reconciliation purposes. Payment transaction logs are kept for the period mandated by Indonesian financial regulations. After those periods expire, your data is permanently deleted and cannot be recovered, even on request.

Yes. Log in to your account, go to Account Settings, and select 'My Data' to generate a downloadable copy of your profile, session history and stored payment references. The file is prepared within 24 hours and available for download for 48 hours before it is removed from our servers.

Submit a deletion request via live chat (select 'Privacy & Data'), by email to the address in your account settings, or directly through the 'My Data' panel. We action deletion requests within seven working days. Data subject to regulatory-retention requirements cannot be deleted ahead of schedule but will be isolated from active systems.

We use session and security cookies only — no advertising or tracking cookies from third parties. You can turn off non-essential cookies via the cookie preference panel in your account or through your browser settings. Turning off session cookies will require you to log in again on each visit.

When you remove a payment method from your account, the associated wallet reference is flagged for deletion and removed from our active payment environment within 48 hours. A record of the transaction history linked to that wallet is retained only for the regulatory period described in our retention schedule above.